Privacy policy

Privacy Policy

Last Updated: January 16, 2026

Introduction

This Privacy Policy describes how Nutrack AI ("we," "our," or "us") collects, uses, and protects your information when you use our nutrition tracking application and related services available at nutrackai.app.

Information We Collect

Information You Provide

  • Account information (email address, username, password)

  • Profile information (age, height, weight, gender, dietary preferences)

  • Nutrition data (food logs, meal entries, calorie intake)

  • Goals and preferences you set within the app

Automatically Collected Information

  • Device information (device type, operating system)

  • Usage data (app features used, session duration)

  • Log data (IP address, access times, crashes)

Subscription Information

  • Subscription status and plan type

  • Purchase receipts are processed by Apple App Store or Google Play Store

  • We receive subscription status from RevenueCat but do not directly process payment information

How We Use Your Information

We use your information to:

  • Provide and maintain Nutrack AI’s nutrition tracking functionality

  • Calculate nutritional values and provide recommendations

  • Manage your subscription and access to premium features

  • Improve and personalize your experience

  • Send you important updates about the app

  • Respond to your support requests

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your data based on:

  • Contract performance: To provide the app services you've subscribed to

  • Legitimate interests: To improve the app, prevent fraud, and ensure security

  • Consent: For marketing communications (you can withdraw consent anytime)

  • Legal obligation: To comply with applicable laws

Data Storage and Security

  • Your data is stored securely using industry-standard encryption

  • We implement reasonable security measures to protect your information

  • Data is stored on secure servers located in Norway

  • We retain your data for as long as your account is active or as needed to provide services

Data Sharing and Third Parties

We do not sell your personal information. We may share your information only with:

Service Providers

  • RevenueCat: Subscription management and validation

  • Cloud hosting providers: Data storage and app infrastructure

  • Analytics services: To understand app usage (if applicable)

These providers are contractually obligated to protect your data and use it only for specified purposes.

Other Sharing

  • When required by law or to protect our legal rights

  • With your explicit consent for specific purposes

  • In connection with a business transfer (merger, acquisition)

International Data Transfers

If you are located in the EEA, UK, or Switzerland, your data may be transferred to and processed in countries outside your region. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission

  • Adequate data protection agreements with service providers

Your Rights

All Users

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your account and associated data

  • Export your data

  • Opt out of non-essential communications

Additional Rights for EEA, UK, and Swiss Users (GDPR)

You also have the right to:

  • Right to restriction of processing

  • Right to object to processing based on legitimate interests

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with your local data protection authority

To exercise these rights, contact us at hey@nutrackai.app.

Data Retention

  • Active account data: Retained while your account is active

  • Deleted account data: Deleted within 30 days of account deletion request

  • Subscription records: Retained for 7 years for tax and accounting purposes

  • Anonymized analytics: May be retained indefinitely

Children's Privacy

Nutrack AI is not intended for children under 16 (or under 13 outside the EEA). We do not knowingly collect personal data from children under the applicable age limit.

Automated Decision-Making

We may use automated processes to provide nutrition recommendations and calculate calorie goals. You may request human review of such decisions.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email at least 30 days before they take effect.

Contact Us

For questions about this Privacy Policy, contact us at: